Privacy policy

SIA SPECTOR LIGHT E-SHOP PRIVACY NOTICE

SIA Spector light is committed to protecting and respecting your privacy. Please read this privacy notice carefully so that you know why and how we collect your data and how we will use it.

This notice explains:

• How we use your personal information

• What personal information we share with third parties;

• How long we keep your personal information;

• Information about marketing communications;

• Your rights;

• How we use cookies;

• Other important privacy information;

• Changes to how we protect your privacy;

• How to contact us.

When you visit our website for the first time, we will ask you to accept the use of cookies in accordance with the terms of this notice. If you have any questions about how we protect your privacy, please contact us by email: ofr@spector.lv

HOW WE USE YOUR INFORMATION

This section provides the following information:

• the categories of personal data that we process;

• the sources and specific categories of personal data that are not received directly from you;

• the purposes for which we process your personal data;

• and the legal basis for processing.

We process your account data (“account data”). Account data may include your name and email address, phone number and other data that you provide when registering, as well as your purchase history. This data is collected directly from you. We process your account data to operate the website, to be able to provide our services, to ensure the security of the website and services and to communicate with you. The legal basis for this processing is the performance of a mutual contract and/or the conclusion of a contract at your request, as well as our legitimate interests, namely to monitor and improve our website and services.

We process information related to the provision of our services on our website (“transaction data”). Transaction data may include your contact details, bank account details and transaction details. Transaction data is processed to deliver goods and services to you and to maintain proper records of these transactions. The legal basis for this processing is the performance of a contract between us and/or the conclusion of a contract at your request, as well as our legitimate interests, namely the proper administration of our website and sales.

We may process information that you provide to subscribe to our email messages and newsletters (“message data”). The messaging data is processed in order to send you the relevant messages and newsletters. The legal basis for this processing is your consent. Similarly, if we have already sold you goods or provided you with services on our website and you have no objection, we may process the messaging data based on our legitimate interests, namely to maintain and improve customer relations.

We may process information in connection with any communication you send to us (“correspondence data”). Correspondence data may include the content of the communication and metadata related to the communication. If communication is initiated through the contact forms on our website, the website will generate correspondence-related metadata. Correspondence data is processed to contact you and for record-keeping purposes. The legal basis for this processing is our legitimate interests, namely the proper administration of our website and business, ensuring a consistent and high-quality consulting practice and resolving disputes between you and our employees.

We may process your personal data as set out in this notice if this is necessary to comply with or defend legal claims, whether they arise in court, administrative or other out-of-court proceedings. The legal basis for this processing is our legitimate interests, namely the protection and enforcement of our legal rights, your legal rights and the legal rights of others.

In addition to the specific purposes for which we are entitled to process your personal data as set out above, we are also entitled to process your personal data where such processing is necessary to comply with our legal obligation.

WHAT PERSONAL INFORMATION DO WE DISCLOSE TO THIRD PARTIES

We want to earn and maintain your trust. To achieve this, we will only share your personal information where necessary.

We may share your data with the following categories of third parties in order to be able to provide you with our services as set out in this notice:

• We may disclose your personal data to any of our group companies (including our subsidiaries and controlling company, and other subsidiaries thereof);

• We may disclose your personal data to our insurers and professional advisers for the purposes of managing risks, obtaining professional advice or filing, exercising or defending claims;

• Financial transactions relating to the purchase of goods on our website may be processed by our payment service providers. We share your transaction information with our payment service providers only to the extent necessary for your payment, refund and complaint purposes.

• We are entitled to disclose your personal data to other service providers in order to provide specific services. For example, website hosting providers, delivery companies, server and maintenance service providers, email and SMS service providers. In the case of subcontractors, we will take all necessary measures to ensure that our data processors ensure the confidentiality of personal data.

In addition to special cases, we are entitled to disclose your personal data to fulfill our legal obligations. The third parties referred to in this paragraph may also be registered outside the Republic of Latvia, the European Union or the European Economic Area. If we transfer your personal data to such persons, we will take all necessary measures to ensure that your privacy is adequately protected. For more information about appropriate security measures, you can contact us at ofr@spector.lv

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION

Your personal data that we process for any specific purpose or purposes will not be stored for longer than is necessary for that purpose or purposes.

In any case, it will be stored for no longer than:

• account data will be stored for no longer than 3 (three) years after the last login to the account or your last purchase (whichever is later);

• transaction data will be stored for no longer than 10 (ten) years after the end of the service;

• messaging data will be stored for no longer than 3 (three) years after the last login to the account or your last purchase (whichever is later);

• correspondence data will be stored for no longer than 2 (two) years after the end of the communication.

Sometimes we cannot specify exactly how long we will store your personal data. For example, access data will be stored for as long as necessary for specific purposes. Notwithstanding the other provisions of this section, we are entitled to store your personal data if it is necessary to comply with a legal obligation to which we are subject. Sometimes we cannot specify exactly how long we will store your personal data. For example, access data will be stored for as long as necessary for specific purposes. We are entitled to store your personal data if it is necessary to comply with a legal obligation to which we are subject.

INFORMATION ABOUT MARKETING COMMUNICATIONS

If you have agreed, we will send you marketing communications by email or text message to provide you with up-to-date information to help you browse and find our products.

You can opt out of receiving marketing communications from www.spectorlight.lv at any time. You can do this by:

• Clicking on the “unsubscribe” link in any email message;

• By contacting our Customer Service team: ofr@spector.lv

If you opt out of receiving marketing communications, we will update your profile to ensure that you do not receive such communications in the future. Please note that as www.spectorlight.lv includes a wide network of interconnected services, it may take a few days for information to be updated across all our systems, so you may receive communications from us while we process your request.

Opting out of receiving marketing communications does not mean that you will stop receiving communications about the services, for example, regarding order updates

YOUR RIGHTS

This section of the notice provides an overview of your rights under data protection regulations. As some of the rights are complex, this notice only covers the main aspects. We ask you to consult the relevant legislation and guidelines for full information on your rights.

You have the following rights in relation to your personal information:

• The right to access the personal information we hold about you;

• The right to request the rectification of inaccurate personal information we hold about you. (However, you can correct most of the information in the My Account section at www.spectorlight.lv);

• The right to request the erasure of your data;

• The right to restrict data processing;

• The right to object to data processing;

• The right to data portability;

• The right to lodge a complaint with a supervisory authority;

• The right to withdraw consent.

If you wish to exercise your rights, lodge a complaint or if you have any questions, please contact us by email at: ofr@spector.lv

Right to access data.

You have the right to consent to or object to our processing of your personal data and, where we are processing, to access the personal data and other additional information. Additional information includes information on the purposes of the processing, the categories of personal data processed and the recipients of the personal data. Provided that the rights and freedoms of other individuals are not affected, we will provide you with a copy of your personal data.

Right to rectification. You have the right to have any of your data rectified that is inaccurate and, having regard to the purposes of the processing, to have any data completed that is incomplete.

In certain circumstances, you have the right to have your personal data erased. Such cases include: (I) the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed; (II) you withdraw your consent and there is no other legitimate ground for the processing; (c) you object to the processing in accordance with specific data protection provisions; (d) the processing is carried out for marketing purposes; or (e) the personal data has been processed unlawfully. However, in certain cases you may not be able to exercise these rights. Exceptional cases where processing is necessary are: (I) to exercise the freedom of expression and information; (II) to comply with our legal obligations; or (III) to establish, exercise or defend legal claims.

In certain cases, you have the right to restrict processing. Such cases include: (a) you contest the accuracy of the personal data; (b) the processing is unlawful and you object to the erasure of the personal data; (c) we no longer need the personal data for the purposes of processing, but you require them for the establishment, exercise or defence of legal claims; (d) you object to processing on grounds of public or legitimate interest, as long as such objection has not been upheld. If processing is restricted in accordance with the above, we are entitled to continue to store your personal data. However, we will only process it: (I) with your consent; (II) to establish, exercise or defend legal claims; (III) to protect the rights of another natural or legal person; or (IV) for reasons of important public interest.

You have the right to object to our processing of your personal data relating to your particular situation. However, this is possible to the extent that we need to process the data in accordance with our legitimate interests or those of a third party. If you object to such processing, we will stop processing your personal information, unless we can demonstrate legitimate grounds for the processing which override your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defence of legal claims;

You have the right to object to our processing of your personal data for direct marketing purposes. If you object to such processing, we will stop processing your personal data for this purpose.

You have the right to object to our processing of your personal data for scientific or historical research purposes or for statistical purposes. If you object to such processing, we will stop processing your personal information unless the processing is necessary for the performance of a task carried out in the public interest.

Right to data portability. To the extent that our legal basis for processing is: your consent; or the performance of a contract or taking steps at your request before entering into a contract, you have the right to receive your personal data from us in a structured, commonly used and machine-readable format. However, this right does not apply if its exercise adversely affects the rights and freedoms of others.

If you believe that our processing of your personal data infringes data protection regulations, you have the legal right to lodge a complaint with the Data Protection Inspectorate, Blaumaņa iela 11/13, Rīga, LV-1011, www.dvi.gov.lv, or another supervisory authority according to the address of your permanent residence, place of work or place of the alleged infringement.

To the extent that our processing of your personal information is based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing carried out before the consent was withdrawn.

OTHER IMPORTANT PRIVACY INFORMATION

Third-party websites We may work with third parties, usually referred to as service providers, who are authorized to place third-party cookies on our websites or in our services, applications and tools with your consent.

These service providers allow us to provide you with a better, faster and more secure website experience. Please note that third-party cookies are subject to the privacy policies of third parties, and we are not responsible for these privacy policies.

Children's personal data:
The services provided on our website are intended for persons over the age of 14. Individual loyalty programs or competition terms may include a different or higher minimum age limit for participants. If we have reasonable doubts about the processing of data of a person who has not reached the age specified in this paragraph, we will delete such personal data from our databases.

CHANGES TO HOW WE PROTECT YOUR PRIVACY

We may change this notice from time to time to reflect how we process your data. If we make material changes, we will notify you of this on our website or otherwise, for example by sending you an email, so that you can review the changes before continuing to use our website.

HOW TO CONTACT US?

We are always keen to communicate with our customers (especially if you feel that we have let you down or that there is something we could improve). If: you have any questions or comments about this notice; you would like us to stop using your information in the future; you would like to exercise any of the rights set out above or you have a complaint, please contact us. You can contact our privacy specialists by writing to us at: ofr@spector.lv