Right of withdrawal

RIGHT OF WITHDRAWAL

Based on the regulation of the Cabinet of Ministers of Latvia “Regulations on distance contracts”, the customer has the right, without giving a reason for withdrawal, to withdraw from the goods purchased from www.spectorlight.lv within 14 (fourteen) calendar days and return them to the seller.

The period for exercising the right of withdrawal will expire after 14 days, starting from the day on which you have acquired or a third party other than the carrier and indicated by you has acquired possession of the goods.

In order for the period for exercising the right of withdrawal to be observed, it is sufficient if you send your notification of exercising the right of withdrawal before the expiry of the period for exercising the right of withdrawal to the e-mail: info@spector.lv

During the period for exercising the right of withdrawal, you have the right to use the goods to the extent necessary to check the nature, properties and operation of the goods (to the same extent as it could be done before purchasing the goods in a regular store). When exercising the right of withdrawal, you are responsible for the use of the goods that goes beyond the purpose of checking the nature, properties and operation of the goods. You are responsible for any use of the product during the withdrawal period that is incompatible with the principle of good faith, as well as for any decrease in the value, quality and safety of the product.

To exercise the right of withdrawal:

Please inform SIA ‘’Spector Light’’ of your decision to withdraw from this contract by phone + 371 67650474 or by e-mail info@spector.lv
After contacting us, you will be sent a withdrawal form.
Send the completed form electronically to e-mail info@spector.lv or by mail to SIA ‘’Spector Light’’, legal address: Ilzenes iela 2, Riga, Latvia, LV-1005.
Deliver the product and proof of purchase to SIA ‘’Spector Light’’, Ilzenes iela 2, Riga, Latvia, LV-1005 (shipping costs will be borne by you).

Important! The product must be complete and in its original packaging, undamaged (not creased, torn or otherwise deformed)!

If you withdraw from this contract, we will reimburse to you all payments received from you (except for the additional costs incurred due to you having chosen a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed of your decision to withdraw from this contract. The reimbursement will be made using the same means of payment as you used for the initial transaction. In any case, you will not be charged any fees in connection with such reimbursement. We may withhold the reimbursement until we have received the goods back or until you have provided proof that the goods have been sent back, whichever is the earlier.

Cabinet of Ministers Regulation No. 255 of 20 May 2014 “Regulations on distance contracts” Clause 22 states that the consumer cannot exercise the right of withdrawal if:

1. The price of the goods or service depends on fluctuations in the financial market, which the seller or service provider cannot control and which may occur during the period of the right of withdrawal;

2. The goods are manufactured according to the consumer’s instructions or if the goods are clearly personalized;

3. The goods are perishable or their shelf life is about to expire;

4. Due to their properties, the goods have become irreversibly mixed with other things after delivery;

5. The goods have been used in a way that is incompatible with the principle of good faith, including being used for a purpose other than to determine the properties or operation of the goods;

6. The goods have been mechanically and/or visually damaged, the value of the goods has decreased.

Important! The right of withdrawal does not apply to Custom-made goods ordered for a specific special project. These goods cannot be returned to the seller.